🔒 Privacy & Data

7f77 Privacy Policy — How We Handle Your Personal Data

At 7f77, your privacy is not an afterthought. This Privacy Policy explains exactly what data we collect when you use the 7f77 platform, why we collect it, how we use it, and what rights you have over it. We've written it in plain language so you actually understand what you're agreeing to.

Last updated: 1 January 2025

Your agreement: By registering an account on 7f77 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how 7f77 handles your data, please do not use the platform and contact us to close your account.

7f77 is an online gaming platform built specifically for players in Bangladesh. When you use 7f77 — whether you're registering an account, making a deposit, playing Star Fishing, or contacting our support team — we collect certain information about you. This Privacy Policy explains what that information is, why we need it, and how we keep it safe.

We don't collect data for the sake of it. Every piece of information 7f77 holds about you serves a specific purpose: running your account, processing your transactions, keeping the platform secure, or meeting our legal obligations. We don't sell your data to advertisers. We don't share it with third parties who have no business reason to see it.

This policy applies to all users of the 7f77 website, mobile app, and any other 7f77 services. It should be read alongside our Terms and Conditions and Responsible Gaming policy, both of which form part of your agreement with 7f77.

1 What Data We Collect

7f77 collects personal data in several ways — directly from you when you register or interact with the platform, automatically as you use the site or app, and occasionally from third parties such as payment processors or identity verification services.

Data Category Examples How Collected
Identity Data Full name, date of birth, national ID or passport number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data Payment method details, transaction history, deposit and withdrawal records Payment processor, platform activity
Gaming Activity Games played, bets placed, session duration, win/loss history Automatic — platform activity logs
Technical Data IP address, device type, browser, operating system, login timestamps Automatic — server and app logs
Communications Data Support chat logs, emails sent to 7f77, feedback submissions Direct contact with 7f77 support
Cookie Data Session tokens, preference settings, analytics identifiers Automatic — cookies and similar technologies

We only collect what we need. 7f77 does not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law.

2 How We Use Your Data

Every use of your personal data by 7f77 has a lawful basis. We rely on one or more of the following: performance of a contract with you, compliance with a legal obligation, our legitimate business interests, or your explicit consent. Here is how we use the data we collect:

  • Account management: To create, maintain, and secure your 7f77 account. This includes verifying your identity, processing login requests, and managing your account settings.
  • Transaction processing: To handle deposits, withdrawals, and bonus credits accurately and securely. Your financial data is used solely for this purpose and is never stored in full on 7f77 servers — payment processing is handled by our certified payment partners.
  • Platform security and fraud prevention: To detect and prevent unauthorised access, fraudulent activity, money laundering, and other prohibited conduct. This includes monitoring login patterns, transaction behaviour, and gaming activity for anomalies.
  • Customer support: To respond to your queries, resolve disputes, and provide assistance. Support communications are logged so we can maintain a consistent service history for your account.
  • Legal compliance: To meet our obligations under applicable laws, including anti-money laundering regulations, age verification requirements, and data protection law. This may include sharing data with regulatory authorities when required.
  • Platform improvement: To analyse how players use 7f77 so we can improve game performance, fix bugs, and develop new features. This analysis uses aggregated or anonymised data wherever possible.
  • Responsible gaming: To monitor gaming behaviour and identify patterns that may indicate problem gambling. Where we identify a concern, we may reach out to you or apply account restrictions in line with our Responsible Gaming policy.
  • Marketing communications: To send you information about 7f77 promotions, new games, and VIP Club updates — but only if you have opted in to receive such communications. You can opt out at any time through your account settings or by contacting support.

3 Data Sharing

7f77 does not sell your personal data. We do not share it with advertisers, data brokers, or any third party that has no legitimate reason to access it. The following categories of third parties may receive your data only to the extent necessary for the stated purpose:

  • Payment processors: To handle deposits and withdrawals. These providers are PCI-DSS compliant and operate under strict data processing agreements with 7f77.
  • Identity verification providers: To verify your age and identity as required by our terms and applicable law. These providers receive only the minimum data necessary to complete verification.
  • IT and hosting providers: To operate and maintain the 7f77 platform infrastructure. All providers are contractually bound to process your data only on 7f77's instructions.
  • Regulatory and law enforcement authorities: Where we are legally required to disclose data — for example, in response to a court order, regulatory investigation, or anti-money laundering inquiry.
  • Fraud prevention agencies: To check your details against databases of known fraudulent activity. This is a standard measure used across the online gaming industry.

No marketing data sales: 7f77 will never sell, rent, or trade your personal data to third parties for their own marketing purposes. Any third party that receives your data is bound by a data processing agreement that restricts how they can use it.

4 Cookies and Tracking Technologies

7f77 uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how players use the site. Here is a breakdown of the types of cookies we use:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security tokens that protect your account. You cannot opt out of essential cookies without stopping use of the platform.
  • Functional cookies: Remember your preferences such as language settings, display options, and game settings so you don't have to reconfigure them every visit.
  • Analytics cookies: Help us understand how players navigate 7f77 — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and does not identify you personally.
  • Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 7f77 platform. For full details on managing cookies in your browser, refer to your browser's help documentation.

5 Data Retention

7f77 retains your personal data for as long as your account is active and for a period after closure as required by law or legitimate business need. The following retention periods apply:

  • Account and identity data: Retained for a minimum of 5 years after account closure to comply with anti-money laundering and financial record-keeping obligations.
  • Transaction records: Retained for a minimum of 5 years from the date of each transaction.
  • Gaming activity logs: Retained for 2 years from the date of activity, or longer if required for an ongoing dispute or investigation.
  • Support communications: Retained for 2 years from the date of the last communication in a support thread.
  • Marketing preferences: Retained until you withdraw consent or close your account, whichever comes first.

After retention periods expire, your data is securely deleted or anonymised so it can no longer be linked back to you. We do not hold data longer than necessary.

6 Data Security

Protecting your personal data is a core responsibility at 7f77. We implement technical and organisational measures designed to prevent unauthorised access, accidental loss, destruction, or disclosure of your data. These measures include:

  • Encryption in transit: All data transmitted between your device and 7f77 servers is encrypted using TLS (Transport Layer Security). Look for the padlock icon in your browser address bar when using 7f77.
  • Encryption at rest: Sensitive data stored on 7f77 servers — including identity documents and financial records — is encrypted at rest using industry-standard encryption.
  • Access controls: Access to personal data within 7f77 is restricted on a need-to-know basis. Staff who do not need access to your data to perform their role cannot access it.
  • Two-factor authentication: 7f77 supports two-factor authentication for player accounts. We strongly recommend enabling this in your account security settings.
  • Regular security audits: 7f77 conducts regular internal and third-party security reviews to identify and address vulnerabilities.

Your responsibility: No security system is completely foolproof. You play an important role in keeping your account secure — use a strong, unique password for your 7f77 account and never share your login credentials with anyone.

7 Your Rights Over Your Data

You have meaningful rights over the personal data 7f77 holds about you. Here is what you can ask for and how to exercise each right:

Right of Access Request a copy of all personal data 7f77 holds about you. We will respond within 30 days.
Right to Rectification Ask us to correct inaccurate or incomplete data. Identity-linked fields require verification before changes are made.
Right to Erasure Request deletion of your data where we no longer have a lawful basis to hold it. Legal retention obligations may limit this right.
Right to Restrict Processing Ask us to pause processing of your data in certain circumstances, such as while a dispute is being resolved.
Right to Portability Receive your data in a structured, machine-readable format so you can transfer it to another service.
Right to Object Object to processing based on legitimate interests, including direct marketing. Marketing opt-outs take effect immediately.

To exercise any of these rights, contact 7f77 at [email protected]. We will respond within 30 days. In some cases we may need to verify your identity before processing your request.

8 Minors

7f77 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered on 7f77 or provided us with personal data, please contact us immediately at [email protected]. We will investigate and delete any data collected from a minor as quickly as possible.

Age verification is a mandatory step in the 7f77 registration process. We use third-party identity verification services to confirm that all new players meet the minimum age requirement before their account is fully activated.

9 International Data Transfers

7f77 operates globally and some of our service providers — including hosting and payment processing partners — may be located outside Bangladesh. When your data is transferred internationally, 7f77 ensures that appropriate safeguards are in place to protect it, including:

  • Data processing agreements that require recipients to apply equivalent data protection standards.
  • Use of service providers that operate under recognised international data protection frameworks.
  • Transfer only of the minimum data necessary for the specific service being provided.

By using 7f77, you acknowledge that your data may be processed in countries outside Bangladesh. We take all reasonable steps to ensure your data receives the same level of protection regardless of where it is processed.

10 Changes to This Privacy Policy

7f77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes — such as new categories of data being collected or new ways of using your data — we will notify you by email or through an in-platform notification before the changes take effect. Your continued use of 7f77 after the effective date of any changes constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 7f77 handles your personal data, please get in touch:

  • Email: [email protected]
  • Response time: We aim to respond to all privacy-related queries within 5 business days and to formal data rights requests within 30 days.
  • Support hours: 7f77 support is available 24 hours a day, 7 days a week.

We take every privacy concern seriously. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

Six Ways 7f77 Protects Your Privacy

The full policy covers every detail. Here's the short version of what matters most.

End-to-End Encryption

Every connection between your device and 7f77 is protected by TLS encryption. Your login credentials, payment details, and personal data travel securely — no plain-text transmission, ever.

Zero Data Sales

7f77 does not sell, rent, or trade your personal data to advertisers or data brokers. Your information exists to run your account — nothing else. That's a firm commitment, not a marketing line.

You Control Your Data

Access, correct, delete, or export your data at any time. 7f77 responds to all data rights requests within 30 days. Your data belongs to you — we just hold it on your behalf.

Minimal Data Collection

7f77 only collects data that serves a specific, stated purpose. We don't build profiles for advertising. We don't track you across other websites. What we collect stays within the 7f77 platform.

Clear Retention Limits

We don't hold your data indefinitely. Retention periods are defined for every data category, and when those periods expire, your data is securely deleted or anonymised — no exceptions.

Opt-In Marketing Only

7f77 will only send you promotional emails or messages if you have explicitly opted in. You can withdraw that consent at any time through your account settings — no hoops to jump through.

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Play on 7f77 With Confidence

Your data is safe, your privacy is respected, and your winnings are yours. Join thousands of Bangladesh players who trust 7f77 for fair games, fast payouts, and a platform that takes privacy seriously. Registration takes under two minutes.

18+ only. Please play responsibly. See Responsible Gaming and Terms and Conditions for full details.